S 3170
119th Congress
Senate
In Committee
Stuck On Hold Act
Latest action: Committee on Veterans' Affairs. Hearings held. · Apr 29, 2026
View full text on Congress.gov ↗ Policy area: Armed Forces and National Security
Legislative Summary
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Source: Congressional Research Service (CRS).
Sponsor
Cosponsors (1)
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