HR 5992 119th Congress House In Committee

Stuck On Hold Act

Latest action: Referred to the Subcommittee on Economic Opportunity. · Nov 17, 2025

View full text on Congress.gov ↗ Policy area: Armed Forces and National Security

Legislative Summary

Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Source: Congressional Research Service (CRS).

Sponsor

Rep. Calvert, Ken [R-CA-41]
Independent · CA

Cosponsors (8)

Rep. Van Orden Rep. Barrett Rep. Ciscomani Rep. Webster Del. King-Hinds Rep. Vindman Rep. Harder Rep. Riley

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